Privacy Policy

Last updated: 9 July 2026

This Privacy Policy explains how dreeams.ai ("we", "us") collects, uses, and protects your personal data when you use our AI-companion chat service (the "Service"). The Service is intended solely for adults aged 18 or over.

1. Data we collect

• Account data: your email address and an encrypted password.
• Chat & usage data: messages you send in the chat, media you upload, credits and purchases, and basic activity needed to run the Service.
• Payment data: processed by our third-party payment providers; we do not store your full card or wallet credentials.
• Technical data: IP address, device/browser information, and cookies necessary for authentication and security.

2. How we use your data

• To provide, operate, and personalise the Service.
• To process payments and manage your credits and access.
• To verify you are 18 or older and prevent abuse or fraud.
• To comply with legal obligations (including tax and consumer-protection law).

3. Legal basis (GDPR)

We process your data on the basis of performing our contract with you, your consent (which you may withdraw at any time), our legitimate interests in operating and securing the Service, and compliance with legal obligations.

4. Sharing

We share data only with service providers who help us run the Service (hosting, database, AI model, payment processing) under appropriate safeguards, and where required by law. We do not sell your personal data.

5. Retention

We keep your data for as long as your account is active and as required to meet legal and accounting obligations. You may request deletion of your account and associated data at any time.

6. Your rights

Under the GDPR you have the right to access, correct, delete, restrict, or port your data, and to object to certain processing. To exercise these rights, contact us at privacy@dreeams.ai.

7. Security

We use reasonable technical and organisational measures to protect your data. No method of transmission or storage is completely secure, but we work to keep your information safe.

8. Changes

We may update this policy from time to time. Material changes will be posted on this page with an updated date.

9. Contact

Questions about this policy? Email privacy@dreeams.ai.

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